ADDRESS: Grange Farm Abbots Ripton Huntingdon Cambridgeshire PE28 2PH
WHEN DOES THE FESTIVAL START AND END?
The main gates each day open at the following times:
- Friday 9th : Car Park and Gates open from 2pm
Shows run from 6pm until 2am
- Saturday 10th : Gates open 11am
Shows run from midday until 2am
- Sunday 11th : Gates open 11am
Shows run from midday until 1am
WHAT TIME DOES THE CAR PARK OPEN?
The car park will be open 24 hours from 2pm on Friday 9th until midday on Monday 12th.
Please Note: Day ticket holders with or without camping must remove their vehicle the following day by 11am or you will be charged for next day car parking. DO NOT Drink and Drive… get a taxi home and pick your vehicle up the next day.
CAN I LEAVE THE SITE AND RETURN?
The festival has a no re-admission policy however we understand and appreciate there may be circumstances that require you to leave the site, for example take your children home and tuck them up in bed (and instruct the child-minder the fridge is well stocked and to activate the TV click the red followed by the green button) so you can return for the evening shows – where this is required ensure you tell our security staff first, so they can scan your ticket out and back in and check your wristband upon return.
Weekend camping ticket holders are also permitted to leave and re-enter the site but again must notify security and have your ticket scanned both out and back in, along with a wristband check. PLEASE NOTE: You will only be permitted to bring your alcohol allocation (for campsite consumption only) once and not permitted to do so on subsequent visits if you leave site.
CAN I BRING MY OWN ALCOHOL?
The arena is a licensed premises so we’re sorry but you cannot bring in your own alcohol – it’s the same rule that would apply in a pub.
You can bring in your own water, but it must be in unopened containers or bring a refillable bottle as there are lots of water points on the site. Strictly no glass please – Broken glass is dangerous for children and for the animals that will be using the fields after the Festival. There will be no exceptions.
There will be security bag searches at the entrance.
If you are a FULL WEEKEND camping ticket holder, you are allowed to bring in your own alcohol (to be consumed in the Campsite only) up to 6 cans of beer/lager/cider or up to 1 litre of decanted wine – no spirits allowed). Alcohol cannot be brought into festival arena from the Campsites.
Day ticket holders with camping passes are not permitted to bring alcohol in – sorry!
CAN I BRING A PICNIC?
Sorry no. We ask that you do not try and bring food or drink into the event, if you do you will be asked to leave it outside. However specific baby food is fine.
WHAT FOOD & DRINK WILL BE AVAILABLE ON SITE?
Cambridge Comedy Festival is proud to offer a diverse range of quality food stalls with plenty of vegan and gluten free options, all at sensible prices.
Our well-stocked bars on site will offer a range of alcoholic and soft drinks at affordable pub prices.
All bars operate the Challenge 25 Policy.
Food traders and bars will accept both cash and card.
ARE THE SHOWS AGED 18+ ONLY?
AGE: 16+ (Parental guidance : contains swearing and adult content)
Some acts may have material that is unsuitable for children, however, this is just an advisory guidance and the final judgement and responsibility for what the child sees remains with the parent or accompanying adult.
WILL I BE ABLE TO SWIM IN THE LAKE?
Yes, the beautiful fresh water swimming lake will be open from 9am till 8pm each day and there will be qualified lifeguards on duty.
If you’re not a strong swimmer, bring armbands and talk with the lifeguards before getting in the water.
WHEN CAN I GET A FULL PROGRAMME?
The full festival program is on our website and a full printed program will be available on site.
ARE DOGS ALLOWED?
CAN I BRING A GAZEBO?
CAN I TAKE CASH OUT ANYWHERE AT THE FESTIVAL?
Unfortunately there will NOT be any ATMs on the site so we would recommend you bring enough cash for the weekend. All the bars and traders accept card payments.
WILL YOU BE SHOWING THE EURO FINAL ON THE SUNDAY?
Yes will be showing the final on a big screen in the Glade bar area however if miraculously either England, Wales or Scotland reach the final which starts at 8pm we will show the match on the Main Stage giant screen and bring the start time of the mixed bill show forward to 4pm and headliner Al Murray will finish at 7.50pm.
WHAT SHOULD I DO IF MY TICKET HASN’T ARRIVED YET?
For any queries or missing tickets, email firstname.lastname@example.org however all tickets for this event are by e-tickets which on the day can be presented to our security as a print-at-home paper ticket or a QR code on your phone. If you can not find email confirmation from See Tickets we suggest you check your Junk folder as sometimes this is where it will appear.
WHAT HAPPENS IF THE EVENT IS CANCELLED DUE TO COVID?
If in the unfortunate instance Cambridge Comedy Festival 2021 is forced to cancel due to Covid circumstances, all tickets will be eligible for next year. If you are unable to make next year’s dates, we will ensure a full refund of your ticket.
Please note will not be able to refund any booking fees as these will be required to cover staff administration and banking charges.
Unfortunately we can’t issue refunds on purchased tickets. However, for name changes on your ticket email email@example.com. This will incur a £10 transaction fee.
If you have purchased See Tickets cancellation protection, it will protect you from cancellation resulting from accidents and unexpected illness.
WILL THERE BE STORAGE FACILITIES AND CHARGING FOR ELECTRICALS ON SITE?
Yes, these can be booked upon arrival via contactless card payments.
FRI – SUN – Midday until 11pm
STORAGE LOCKER SIZE
450mm D x 245mm W x 280mm H (approx)
Ideal for storing backpacks, coats, jumpers etc that you don’t want to carry around all day. Leave them in the centrally located locker area and come and go as you please.
You get your own locker with a built in combination lock and a wristband to gain access to the locker area.
Per day £10.00
Per weekend £15
PHONE CHARGING VALUABLES LOCKERS
150mm D x 200mm W x 100mm H (approx)
Each locker has its own USB port allowing you to charge your phone using your own cables. Ideal for storing your car keys, wallets and phones so that you don’t have to carry around all day. Leave them in the centrally located locker area and come and go as you please. You get your own locker with a built in combination lock and a wristband to gain access to the locker area.
Per Day £10.00
Per weekend £15.00
The Cambridge Comedy Festival will be held at Grange Farm, Abbots Ripton near Huntingdon in Cambridgeshire, 20 miles from both Cambridge and Peterborough and 70 miles North of London.
We are easily accessible by train (45 minutes from Kings Cross). The nearest train station to the site is Huntingdon, Cambridgeshire. Huntingdon takes 45 mins on the train from London Kings Cross/St Pancras, and it costs around £30 normal return, £40 anytime return with trains leaving around every half hour.
A taxi from the station to site is 6 miles and costs around £15.
Where possible please consider using public transport to help reduce your environmental carbon footprint.
- From the A1/A14 Junction (aka Brampton Hut)
- Take the A14 towards Huntingdon Industrial Estate (ignore signs to Huntingdon)
- At next roundabout go straight over (signposted A141 March & Ely)
- Continue straight over the next three roundabouts.
- The last roundabout will have a huge Tesco’s on it.
- Shortly after, there will be a turning left (signposted Kings Ripton.)
- Take this turning and follow the road down to the next crossroads.
- Turn left towards Abbots Ripton (B1090)
- The Festival is about a mile on your right
All customers driving to site are requested to purchase a car-parking pass per car in advance of travelling. We have specific car parks for both weekend and day ticket holders and both are very close to the main entrance. There is also a Blue Badge car park.
Full details and prices can be found on our website.
DROP OFF & TAXI POINT
There is a dedicated drop off point that is only 200m from the main entrance. Signs and staffing will direct you to the right place.
SITE ACCESS AND PARKING
The site is a farmland site with varying topography and ground conditions so an all-terrain wheelchair or pushchair will be required.
All routes in and out of venues, campsites, and various areas of the site will be wide enough for wheelchair access, however there are areas of the site with limited access due to slopes and rough ground. Stewards will be available to assist as far as possible.
We are an open-air event and weather conditions can dramatically affect the ground conditions, so make sure to check the forecast ahead and consider preparations you may need to make and any extra equipment that may be necessary.
We’re aware that the lockdown roadmap restrictions were due to be lifted on 21st June, but have been delayed.
As such, we have made some minor adjustments to adhere to and follow Public Health England and Government guidelines. This will allow our event to take place without spoiling your enjoyment of our stellar line-up and fantastic festival.
Plus this is an open-air event, which is the safest environment for meeting each other. We will still be encouraging Hands/Face/Space at all times. Some of the other changes in place include:
- On-site parking and campsites have been enlarged to allow for social distancing.
- Customers will be asked to remain within their own bubbles, of up to 30 people, at all times. We will mark out social distanced squares so customers feel safe and have their own space. Bubbles of 6 are not required as this is an outdoor event, but bubbles of 30 maximum are required.
- We have removed the late night Comedians DJ’ing in the Glade.
- We have removed shows on the Lake Stage as there is not enough room around the lake sides to provide ample spacing. The lake will still be open for swimming.
- All our bar staff and food vendors will be wearing face masks but it is not compulsory for customers to wear them whilst at the event.
- Lateral Flow Testing at the entrance gate will not be required.
And finally, to legally make this event possible we have a reduced capacity. This means the event is nearly sold out and walk-up tickets will not be available on the day.
Where an Event is cancelled or postponed for any reasons related to Covid-19 (including, where the Event is permitted to take place but it is not financially viable to do so), the Ticket Purchaser will automatically receive a refund within 7 days.
You should not attend the Event if any of the following apply:
- You have tested positive for Covid-19 within 10 days of the commencement of the Event;
- You display any symptoms of Covid-19 within 10 days of the commencement of the Event;
- You live with somebody or are in a linked household with somebody who displays symptoms of Covid-19 or who has tested positive for Covid-19 within 10 days of the commencement of the Event;
- You are otherwise required to self-isolate; or
- Your attendance would be in breach of latest government legislation or guidance relating to Covid-19 containment at the time of the Event. Please note, these could differ from the above sub paragraphs.
If all, or a combination of the circumstances set out above apply to you but the Event has not been cancelled or postponed, unless we adopt a different refund policy on an Event by Event basis which we advise to you in writing, refunds will be issued at our discretion (unless otherwise required by applicable law) or you may be permitted to transfer your Ticket to the following year’s Event.
Please note, we may ask for supporting evidence that such circumstances apply to you, which may include (without limitation) a doctor’s certificate and a copy of any messages received from NHS Test and Trace. All requests will be reasonable and all personal data shall be processed in accordance with section 5.
We have the right, at our complete discretion and without payment of any refund or any further liability, to refuse entry to or eject from the Venue any attendee who we reasonably believe may display Covid-19 symptoms or who may not have followed Government legislation or guidelines or otherwise be in breach of these Conditions or any Site Rules (including, but not limited to, any Covid-19 specific Site Rules).
If Government guidelines or legislation mean we have to reduce the Event capacity, regrettably, we may need to cancel your Ticket to comply with those requirements. Any such cancellations will be at our sole discretion. We will notify you as soon as possible in advance and as regards your Ticket will be deemed to have been cancelled.
Any refunds shall be for the proportionate amount of the face value of the Tickets purchased only (i.e. the specified Ticket price including any bolt-on purchases such as accommodation, upgrades, or parking including VAT) but excluding any fees or charges paid in addition to the face value of the Ticket (for example, any booking fees, transaction fees or postage or courier charges in addition to the face value); in each case, except where required by applicable law.
We will take reasonable operational steps to comply with any relevant legislation and/or relevant Covid-19 safety guidance, which apply, to the Event and/or the Venue. We may instate these prior to or during the Event. We will communicate these measures to you either via our website, social media channels, onsite at the Event or via direct communication. You are responsible for ascertaining what rules are in place at the Event as regards Covid-19 and for understanding and complying with all adapted Site Rules for attendance at the Event in relation to Covid-19.
Specific Site Rules introduced for the Event as a result of Covid-19 will be compulsory for all attendees of the Event. These will prevail over any conflicting Conditions or conflicting Site Rules. Failure to comply may result in you being refused entry to or ejected from the Venue without refund.
You will be attending the Event and using any facilities on-site at your own risk. We will take all reasonable measures to ensure the health and safety of our attendees and everyone legally onsite at the Event but we cannot be responsible for the behaviour or health of other Event attendees and cannot ensure that no attendees will have Covid-19. Therefore, you accept that we will not be responsible should you contract Covid-19, nor for any related illness or death as a result of attending the Event unless caused by our negligence.
Safety & Welfare
We want everyone to feel safe, to look after themselves and each other.
Whilst the festival provides facilities and implements policies to ensure safety and promote welfare, it’s important that you look after yourself and your friends and family.
We have a 24 hour fully equipped medical centre with an experienced and qualified team based in the arena. If you’re feeling unwell, or have taken a tumble, pop in and the team will be happy to help.
Get to know the location of Medical once you arrive on-site.
A welfare tent will be available for all customers, 24/7 between Friday and Sunday.
Our welfare team are happy to help with any issues from providing sun cream and a cup of tea to aiding in finding your lost child. They have a huge amount of experience in dealing with a wide range of issues.
Whilst the site offers plenty of open spaces, it is important to note that crowds may build up in certain areas. For those with mental health, emotional or sensory issues, the sounds, lights, smells and crowds of a festival have the potential to be difficult.
All our welfare staff are there to offer you a safe haven when needed, bring good vibes and make sure you are back enjoying the festival in no time. Please use them!
TEEN, YOUTH AND CHILD SAFETY
Under 18s are categorised in the below and will have wristbands that distinguish them from adults.
- Teen: Age 15 – 17
- Youth: Age 10 – 14
- Child: Age 9 and under
Adults responsible for teens are encouraged to monitor them closely. Adults responsible for youths and children are required to accompany them at all times.
Any Youth or Children (14 and under) enjoying the Family Zone should be supervised by their designated responsible adult. This area is not designed as a crèche or child-minding service. Youth or teens (Aged 10+) may participate in activities for teens without a responsible adult present, unless the activity/workshop leader requires adult supervision.
Big crowds can be overwhelming for children if they get separated from you. Make sure your children know what to do if they get lost – speak to a member of staff in the Family Zone, Welfare Tent, or any member of security. Make sure your child has your phone number on them so that we can contact you as soon as they are in our care.
Found children will be taken straight to the Welfare Tent, where the team are trained in child safeguarding (all will have been recently DBS checked) and can offer a safe place for under 18s to be cared for.
The welfare team can also offer helpful information on request on issues such as protection of children’s hearing, keeping your child safe at the event and other useful guidance if you are unsure of anything.
LOST OR MISSING PERSONS
If you have lost your child or friends, speak to a member of security or head to the Welfare Tent, where they will be able to help reunite you with your loved ones.
If you find a lost child or vulnerable person, please take them straight to a security guard or the Welfare Tent.
TOP TIPS FOR HOW TO LOOK AFTER YOURSELF AND OTHERS
- Don’t be afraid to use our facilities – our welfare team are there to help, however big or small the issue.
- Don’t be afraid to talk to our staff if you feel unsafe – see our advice on reporting crime or antisocial behaviour further down in this section.
- Get to know your campsite neighbours. Look out for each other.
- Leave your car glove box empty and open to deter thieves.
- Make sure you wear sun cream and keep hydrated.
- Choose a meeting point for you and your friends to meet in case you lose each other. The Info Point is a good place for this.
- Keep an eye on your friends and family.
- The festival is generally well lit at night, but some areas can be darker than others. Keep a torch on you.
- Don’t leave your drinks unattended or accept drinks from strangers.
- Leave your valuables at home or in our lockers. Not in your tent or in your car.
- Don’t make it easy for thieves to find your belongings – spread your valuables out rather than keeping them in one bag / pocket.
- Don’t carry large amounts of cash.
INFO POINT / MEETING POINT
The Info Point is next to Medical and Welfare, open Friday – Sunday.
The team is a fountain of knowledge for all things covering line up and activities and can point you in the right direction if you are looking for something or someone. We are also keen for you to give them your feedback so that we can improve the guest experience as much as possible.
Use the Info Point as a meeting point in case you get separated from your group.
If you have lost or found something, head to the Info Point where they will be looking after all lost property.
Any found items will be handed into the Info Point and available to collect until 21:00 on Sunday 11th July.
Any items not claimed before close at 21:00 will be available to redeem by emailing firstname.lastname@example.org within 14 days of the event.
Whilst Cambridge Comedy Festival endeavour the safe keeping of any lost property item(s), we hold no responsibility for any loss or damage to the item(s).
Smoking or vaping inside any structure onsite is NOT allowed. We are an outdoor open air event so smoking and vaping is allowed but please be considerate to other festival customers, especially if you are sat near children and if asked please be respectful and move to another area.
REPORTING ANTI SOCIAL BEHAVIOUR OR CRIME
If you are concerned about anything, witness, or are victim to a crime or antisocial behaviour, it is important that you report it immediately to festival staff or security. They are there to help. In all instances, the more information you can give us, the better.
Please do not call 999 directly – our internal emergency fire, medical and security teams will be able to respond much quicker. In the very rare cases that we might need assistance from local emergency services, we have direct links to ensure effective coordination of response so it is always better for any 999 communication to come via the festival team.
The festival does not condone the use or sale of controlled or illegal substances. Anyone found to be in breach of this policy will be dealt with as per the Terms and Conditions of Entry.
PERSONAL ASSISTANT TICKETS
We want to make the show as accessible as possible for all guests, whatever their requirements.
We will offer facilities for accessibility guests across the campsite and arena, and have detailed these below. Please email us for any further information you require in advance of the festival, or drop in to chat to our helpful and friendly team at the main entrance Info Point.
We offer a complimentary ticket for Personal Assistants (PAs), requiring supporting documentation from the accessible ticket holder in order to issue. Accepted forms of supporting documentation include the below and must show your full name:
- Blue badge parking & photo ID
- Medical professionals letter
- Nimbus Access card
- D/deaf or blind registration
- War Disablement Pension
- Armed Forces Independence payment
- Credability Access Card
Please email us at email@example.com with a phone photo or scan of your documentation and we will send you a direct booking link for your complimentary Personal Assistant ticket.
We will have a 24-hour welfare and medical team available to support all customer needs.
There will be a fridge available in the medical tent to keep any medication cool for the duration of the festival.
There will be accessible toilets available across the site.
Approved assistance dogs will be permitted into the site, provided appropriate certification from the owner.
Whilst the site offers plenty of open spaces, it is important to note that crowds may build up in certain areas. For those with mental health, emotional or sensory issues, the sounds, lights, smells and crowds of a festival have the potential to be difficult. Spaces such as Welfare and Info Point are available as respite.
Festival staff will be available to assist.